Refund Policy

At Pretty Angel, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer the following refund policy:

Eligibility for Refunds

• Items must be returned within [number] days of delivery.
• Products must be unused, unworn, and in their original packaging.
• Items marked as final sale or personalized/customized products are not eligible for refunds.
• Refunds will be issued to the original payment method after the returned item is inspected.

Refund Process

1. Contact our support team at [email] with your order details.
2. We will provide you with return instructions.
3. Once we receive and inspect the item, we will process your refund within [number] business days.
4. Shipping costs are non-refundable.

If you receive a defective or incorrect item, please contact us immediately, and we will arrange a replacement or refund.

Privacy Policy

At Pretty Angel, we respect your privacy and are committed to protecting your personal information.

Information We Collect

• Personal details (name, email, phone number, address) when you place an order.
• Payment information (processed securely through third-party payment providers).
• Website usage data through cookies and analytics to enhance your experience.

How We Use Your Information

• To process and fulfill your orders.
• To improve our website and customer service.
• To send updates, promotions, or personalized offers (you can opt out anytime).
• To prevent fraud and ensure security.

Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse.

Third-Party Sharing

We do not sell or rent your personal data. However, we may share it with:

• Payment processors for secure transactions.
• Delivery services to fulfill your order.
• Legal authorities if required by law.

Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request information about how your data is used.